Fright-Free Exchanges & Returns

🔥 OUR COVENANT TO YOU

At Horrified Candles, we take pride in crafting hauntingly beautiful candles that do more than light a room—they set the mood for your macabre moments. We know buying scent-based creations online can feel like a leap into the unknown, so we’re here to ensure your experience is nothing short of enchanting.

RETURN & EXCHANGE POLICY

If your candle doesn’t feel like the perfect fit for your haunted haven, don’t worry—we’ve got you covered.

• You can exchange any full-size candle within 30 days of delivery.
• We’re committed to making sure you’re 100% thrilled with your eerie new addition.

👉 Simply email us at shop@horrifiedcandles.com with your order number, the reason for the exchange, and the scent you’d like instead. We’ll handle the rest—no stress, no strange rituals.

DAMAGED OR DEFECTIVE ITEMS

If your candle arrives damaged or something feels… off, we’ll make it right—on our dollar.

Just email shop@horrifiedcandles.com with your order number and a quick note or photo of the issue. We’ll send a replacement faster than a ghostly whisper.